Privacy Policy

Introduction

Welcome to TopTune. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our platform.

Information We Collect

Personal Information

When you register as a performer, we collect:

• Name and email address
• Password (encrypted)
• Payment information (processed securely through Stripe)

Audience Information

For audience members using the platform:

• Optional name when submitting song requests
• Session data for voting (no personal identification)
• Payment information when tipping (processed through Stripe)

Automatically Collected Information

• Browser type and version
• Device information
• IP address
• Usage patterns and analytics

How We Use Your Information

We use your information to:

• Provide and maintain our service
• Process payments and tips securely
• Send you important updates about your account
• Improve our platform and user experience
• Prevent fraud and ensure security
• Comply with legal obligations

Payment Processing

All payment processing is handled securely by Stripe. We do not store your complete credit card information on our servers. Stripe is PCI-DSS compliant and uses industry-standard encryption. For more information, please review Stripe's Privacy Policy.

Data Security

We implement appropriate security measures to protect your personal information:

• SSL/TLS encryption for data transmission
• Encrypted password storage
• Regular security audits
• Limited access to personal data
• Secure cloud infrastructure

Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account and associated data at any time by contacting us.

Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Export your data in a portable format
• Withdraw consent at any time

Cookies and Tracking

We use essential cookies to maintain your session and ensure the platform functions properly. We also use analytics cookies to understand how users interact with our service. You can control cookie preferences through your browser settings.

Third-Party Services

We use the following third-party services:

• Stripe: Payment processing
• Cloud hosting: Secure infrastructure
• Analytics: Usage statistics (anonymized)

These services have their own privacy policies governing the use of your information.

Children's Privacy

TopTune is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of the service after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this privacy policy or how we handle your data, please contact us at:

Email: privacy@toptune.app
Mail: TopTune Privacy Team, Canada